As per NSW Government regulations to keep everyone safe and to help us stay open for your pets, we can offer a NON-CONTACT pet transfer if required, please see steps below;

Non contact pet drop off and pick up

1. Upon arrival please ring the bell located at the gate (do not enter the salon at any time), a team member will come and give you instructions for contactless drop off. Dogs must be on a secure lead and harness. Cats must be in a secure carrier.  One person ONLY per household to drop off and pick up your pet from the salon, masks are mandatory, always keep a safe social distance as per sqm rule

2. Once your pet has been groomed and is ready to go home, our team will call or text you for pick up.  Payment to be made over the phone or by contactless tap and go eftpos terminal – Sorry No cash payments can be accepted.

Please note – If you or anyone in your household is feeling unwell or have been directed by Government Authorities to self-isolate, are waiting Covid test results or have been in close contact with anyone who has Covid, please cancel your appointment.

The situation is changing rapidly so please keep an eye on our socials for changes to our operating procedures.

Please know that we are vigilantly monitoring the COVID-19 situation and that we will follow the advice and recommendations from expert health organisations and act accordingly. As the safety and wellbeing of our pet owners and staff will always be Hot Dog Cool Cat top priority.

We thank you for your understanding and co-operation.

#WeAreAllInThisTogether

Our highest priority is the health, happiness and well-being of your beloved pet